This site is run by Primo Fitness LLC, doing business as CrossFit Spring Hill, at 5002 Spedale Ct, Spring Hill, TN 37174.
We wrote this in plain language because you should be able to read it. It covers what we collect on crossfitspringhilltn.com, why, and who else touches it.
What we collect
What you type into a form. Our intro request and pricing request forms ask for your name, email, phone number, and what you are interested in. Our membership change form also asks your reason and a preferred last day. That is it. We do not ask for payment information anywhere on this website.
What your browser sends automatically. Pages you visit, how you got here, roughly where you are (city level), and what kind of device and browser you use. This comes from Google Analytics and it is not tied to your name.
Why we collect it
To get back to you. Someone from our team reads every form submission and follows up personally. We also use the analytics to see which pages are working and which are not, so we can fix the ones that are not.
We do not sell your information. We do not rent it, trade it, or hand it to advertisers.
Text messages
When you give us your phone number on a form, you are asking us to contact you, and that includes text messages. Expect a text from (615) 471-7112 within a business day, usually sooner. These are real messages from real people about your inquiry, not marketing blasts.
Reply STOP to any message and we stop texting. Reply HELP for help. Message and data rates may apply from your carrier. We do not share your phone number with anyone for their own marketing, ever.
Who else sees it
We use outside services to run the gym and this website. Each one only gets what it needs to do its job:
- Netlify hosts this site and receives form submissions.
- Google Analytics measures site traffic.
- Google Workspace handles our email.
- Quo sends and receives our text messages.
- Calendly runs the booking calendar on our thank-you page.
- PushPress is our gym software. If you become a member, your account lives there.
Two pages load content from other companies: the schedule page embeds the PushPress class calendar, and the thank-you page embeds Calendly. Those embeds can set their own cookies, which is their doing and not ours.
Beyond that, we share information only when the law requires it.
Cookies
Google Analytics sets cookies to count visitors. Our intro popup stores one item in your browser so it stops showing after you close or submit it. Your browser settings can block or clear both. The site works fine without them.
How long we keep it
If you inquire and never join, we keep your contact information while we are still following up, and then it goes stale in our records. Ask us to delete it sooner and we will. If you become a member, we keep your records for as long as you are with us and for a reasonable period after, because that is how membership and billing history works.
What you can ask us to do
Email or call and ask us to show you what we have, correct it, or delete it. No form to fill out, no hoops. Ask us to stop contacting you and we will.
Kids
This website is for adults. We do not knowingly collect information from anyone under 13 through it. Our youth programs are signed up for by a parent or guardian, in person or through PushPress, not through a form on this site.
Changes
If we change how any of this works, we will update this page and change the date at the top.
Questions
Call or text (615) 471-7112, email joe@crossfitspringhilltn.com, or grab one of us at the gym. A real person will answer.